Showing 1–12 of 66 results
Audio - SoftSkills
Communication Strategies
Customer Service Training: Critical Elements of Customer Service
Customer Service Training: Managing Customer Service
Goal Setting
Stress Management
The Practical Trainer
Change Management: Change and How to Deal With It
Anger Management: Understanding Anger
Managing Difficult Conversations
NLP Tools for Real Life
Call Center Training: Sales and Customer Service Training for Call Center Agents
Creating a Dynamite Job Portfolio